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FAUCHON Click & Collect

FAUCHON Click & Collect


Place your order on www.fauchon.com and collect it 3 hours later at our store in Paris, Place de la Madeleine.
You can also choose to have your order delivered by our waiter service within Paris and to the 92,93 and 94 departments (France).


YOUR ORDER IN A FEW CLICKSClick & Collect FAUCHON

1/ Add your items from our Click & Collect selection to your bag.
2/ Choose the Click & Collect as delivery option in your bag.
3/ Enter your first name, last name, mobile phone and email address and click on Express Pickup.
4/ Pay and collect your order from the dedicated area in our shop.

The online order must be placed before 4:30pm to be collected on the very day. You can find the terms and conditions of our Click & Collect service by clicking here.


A DEDICATED CLICK & COLLECT AREA

An area entirely dedicated to the Click & Collect service has been set up at the Shopping Service FAUCHON, located on the first floor of our store 24-26 Place de la Madeleine, 75008 PARIS. An easily recognizable reception desk allows us to welcome and guide the customers who come to collect their orders.


PREMIUM SERVICES

Our Click & Collect customers benefit from a prestige welcome and FAUCHON privileges. 

Fast Collect

FAST 
COLLECT

Avoid waiting in line by going directly to the Click & Collect reception desk with the order confirmation you received by mail and your identity document to collect your order. 
If you were not able to print your order confirmation, your first and last names, order number and identity card will be necessary to prove your identity. You can also ask someone else to pick up your order for you. In this case he or she will have to present the emailed order confirmation, his first and last names and his identity card.

Availability of the products guaranteed

AVAILABILITY 
OF THE PRODUCTS 
GUARANTEED

Your products are made and your order is prepared on the day of the collect and kept aside until 19h30. If you do not collect your order at the scheduled time, it will be kept aside until the end of the day.
After that, the order will no longer be available. Any order not collected on the chosen date will be lost, and will not be reimbursed.

Free car valet service

FREE 
 CAR VALET
SERVICE

To spare you any trouble related to parking, FAUCHON offers you the car valet service for the time needed to collect your order.
Car Valet Service Hours: Monday to Saturday, from 12pm to 8pm, in front of the FAUCHON store, 24-26 Place de la Madeleine, 75008 Paris.

Dedicated contacts

DEDICATED
CONTACTS

A direct phone line and an e-mail address are reserved for you to ensure efficiency and rapidity of the Click & Collect service. This enables you to obtain answers to all your questions and requests regarding your Click & Collect order status and its collection.

Contact us at: click-collect@fauchon.fr

 



WHERE TO COLLECT YOUR ORDER IN OUR STORE 24/26 PLACE DE LA MADELEINE

 

24/26 Place de la Madeleine - Paris FAUCHON
26, Place de la Madeleine
75008 PARIS
Shopping Service FAUCHON


Opening Hours

Shopping Service opening hours: Monday to Saturday from 9 am to 8 pm 
Click & Collect order pick up times: Morning : 9:30 am to 1 pm // Afternoon : 1 am to 7:30 pm

Exceptional openings in 2014: Saturday 1st November and all the Sundays of December (except the 7th of December).

To contact us

Email: click-collect@fauchon.fr
Telephone: +33 (0)1 70 39 38 00

 Access

Metro Metro - Ligne 8  Metro - Ligne 12  Metro - Ligne 14 Madeleine RER  RER A Auber SNCF  SNCF - Ligne L  SNCF - Ligne J Saint-Lazare
Metro Metro - Ligne 1  Metro - Ligne 8  Metro - Ligne 12 Concorde RER  RER E Haussmann-St Lazare Bus 24 / 42 / 52 / 84 / 94


  Vinci Park, secured undeground public parking, open 24/7. Entrance in front of the 21, Place de la Madeleine.