Flash infos

Since 1886, FAUCHON has been supporting you in your daily life. Today, more than ever, protecting yourself and our employees is our priority.

We are monitoring the situation with the greatest attention and will continue to strictly apply the recommendations of the authorities, while respecting the safety of our customers and FAUCHON teams.

We stay connected on social networks and will answer all your questions by email or by phone.

From June 3rd, the stores located at 11 and 24 Place de la Madeleine are open again.
New opening hours are in place: 11 a.m. - 6 p.m.
The on-site catering areas remain closed until further notice.

It is compulsory to wear a mask inside our stores. All Fauchon staff is obliged to wear one as well.
Wearing gloves is not recommended by the government's national deconfinement protocol, which favors hand disinfection with water and soap or hydroalcoholic gel.
For the service of our fresh products, the sales team maintains the hygiene rules required by our food activity: gloves are compulsory for the direct handling of foodstuffs and are changed between each different operation.

Hydroalcoholic gel dispensers are available namely at the entrance of the store and at the cash desks.
The baskets provided are cleaned after each use.

Our cleaning team reinforces the cleaning of spaces and contact points: elevator buttons, door handles, ramps, etc.
Disinfectants are available for employees to regularly clean keyboards, cash register screens, telephones, etc.
Credit card terminals are disinfected before each use.

We have set up a flow system for customers per shop, with a display at each entrance for guidance.
Markings on the ground, namely at the cash desks and the sales spaces, also helps you find your way.

You can place your orders directly on our website www.fauchon.com or by calling 01 40 06 98 38
The delivery service teams make every effort to guarantee your safety and make contactless deliveries.
You can also pre-order your purchases thanks to the Click and Collect service available again on our website www.fauchon.com and pick them up at 24 Place de la Madeleine.

Our stores are replenished every day by our pastry and kitchen teams on site.

At the 24
During the gradual recovery of activity, a pastry offer, a take-out savory offer, a range of chocolates, macaroons, grocery products and cellar are available. On-site catering is closed due to the health ban.

At the 11
The whole tea offer.

At the 30
Upon reopening and recovery of its usual activity, the store will offer a range of pastries, chocolates, confectionery, sweet / savory groceries, caterer, tea and cellar.